FAQ
Do I have to pay up front?
What does the process look like?
First thing is clarification via text or email. Then on filming day, your property is captured as it naturally is — no staging needed, no disruption to your guests or staff. From there, your footage is meticulously edited, color graded, and refined. Finally, you’ll receive the finished video.
How long does it take?
Your filming is completed in a single visit, typically within a few hours or throughout the day on a 24-hour stay. Depending on the size of your property or the plan you choose, it may take a three-night stay or longer. From there, your finished video is delivered within two to three weeks. Many are completed sooner.
What do I need to prepare?
Just two things. Have the rooms you’d like filmed reserved and empty for the duration of production, and give your front desk a heads-up that filming will be happening. You don’t need to book an extra room for the stay; any of the empty rooms being filmed works perfectly. Everything else is filmed as it is, with no staging, no setup and no disruption to your day.
Can I use the video however I want?
Once everything is finalized, you’re free to use your video anywhere: your website, social media, email campaigns, ads, lobby screens, travel platforms. There are no licensing restrictions or recurring fees.